FAQ

BEFORE CONTACTING US, PLEASE SEE BELOW FOR ANSWERS TO COMMONLY ASKED QUESTIONS.

Temperance FAQ   |   Canal Shores FAQ   |   Big Evanston Block Party FAQ (Coming soon!)

FOR ALL EVENTS

  • Please help ensure we are invited back by behaving as you’d want visitors to behave in your neighborhood. Enter and exit the event quietly, make sure trash is disposed of properly and stay off private property.  

  • No tailgating is permitted at this event in any of the official parking facilities. Guests consuming alcohol outside of the event will be subject to the City of Evanston’s open container laws.

  • Underage drinking will not be tolerated on site of Out of Space events or in the parking facilities. Anyone under the age of 21 found to be drinking will be subject to citation and removed from the event and no refund will be given.
  • These events are rain or shine. Please plan accordingly. Refunds will not be offered in the event of rain, unless the event is canceled due to extremely severe weather and not rescheduled. In the event of severe weather please check this site and @evanstonspace for the most up-to-date information.

TEMPERANCE FAQ

 
 

 

 How do I buy tickets? You may purchase tickets online via Eventbrite, SPACE’s third-party ticketing provider. No-fee tickets can be purchased in-person at the SPACE box office. Our box office is open any evening we have a show from 5-9pm. 

Please note: tickets will NOT be for sale at Temperance Beer Co. or Canal Shores.

 

Where is the concert? The event will take place in the parking lot at Temperance Beer Co. (2000 Dempster Street in Evanston; just west of Dempster & Dodge intersection). Please note: SPACE is co-presenting the event, but the concert is NOT located at the venue.

 

What are my parking and public transportation options? 
Please click here for directions to Temperance and select your mode of transportation for detailed directions.

  • If traveling by car, limited parking will be available. Please check back soon for more information.
  • If traveling via public transportation, CTA Bus #93 drops off at Dodge & Dempster, just east of the brewery.
  • If taking a Lyft or Uber, there will be a designated rideshare drop-off area. 
  • If biking, plenty of racks will be available at entrance.

 

When do the gates open? When does the band start? Gates open at 6pm. Music will begin at 7:30pm. Please check back closer to the event for more detailed schedules and start times.

 

Will the Temperance Taproom be open? Yes, the taproom will be open to all ticket purchasers. Indoor bathrooms will be accessible and there will be plenty of porta pottys on-site.

 

What is the weather policy? These events are rain or shine. Please plan accordingly. Refunds will not be offered in the event of rain, unless the event is canceled due to extremely severe weather and not rescheduled. In the event of severe weather please check this site and @evanstonspace for the most up-to-date information.

 

Do you accept credit cards? This event is cash only. There will be an ATM accessible inside the gates.

 

Is there an age restriction on this show? This event is 18+, however, guests under the age of 18 are welcome as long as accompanied by a parent. Music fans under the age of 4 years old are welcome for free. Children between the ages of 4-14 years old will require a half-priced children’s ticket which will be available for purchase at the gate. Children 15 and over will require a full-priced adult ticket. All guests will need to produce valid ID to receive a wristband for drinking. Any guests under 21 caught drinking on the premises will be removed and no refunds will be given.

 

Is seating available? All tickets for this event are general admission standing room only. Some picnic tables and lawn chairs may be available on-site. If you require ADA accessible seating, please call us ahead of time or send us an email at info@evanstonspace.com. We require at least 48 hours notice to properly accommodate you.

 

What food and drinks will be available? Check back closer to the event for a full announcement about food trucks and drink specials

 

Is there re-entry? There is no re-entry.

 

Can I bring a bag into the event? Yes, purses and small backpacks are allowed but subject to search. Please see below for a list of permitted and prohibited items. 

 

Am I able to transfer my tickets? SPACE allows ticket transfers under very special circumstances only. Please call us to arrange a ticket transfer. You will need your first and last name, order number and the name of the individual to whom you’re transferring the tickets. Note: Ticket transfers must be made at least 48 hours before showtime. Transfers are NOT available for sold out shows.

 

Can I get a refund? All tickets are non-refundable. Please note: no refunds will be made in the case of inclement weather. 

 

I have extra tickets. What do I do? SPACE does not get involved in the resale of tickets. If you’re looking to give away extra tickets, please try posting in the Facebook event page.

 

I lost my hard-copy tickets. What do I do?  As long as you provided your first and last name during the checkout process, we will be able to look you up in our system electronically on the evening of the show. Please bring a valid ID, as it must match the name on the tickets. 

 

What’s your photo and video policy? Photography is allowed during performances, but flash is not. We also request that our patrons respect the experience of those around them and refrain from blocking anyone’s view or recording for extended periods of time.

 

Items PERMITTED
Factory sealed water
Backpacks and purses (subject to search)

 

Items NOT PERMITTED
Outside food or beverage
Umbrellas more than six feet in diameter
Pets (service animals permitted)
Coolers
Weapons
Drugs
Fireworks
Professional photo, video, or audio recording equipment
 

Have a question not answered above? Click here to contact us.

 
 

CANAL SHORES FAQ

 
 

 

How do I buy tickets? You may purchase tickets online via Eventbrite, SPACE’s third-party ticketing provider. No-fee tickets can be purchased in-person at the SPACE box office. Our box office is open any evening we have a show from 5-9pm. 

Please note: tickets will NOT be for sale at Temperance Beer Co. or Canal Shores.

 

Where is the concert? The event will take place on the first hole of the Canal Shores Golf Course located at 1030 Central St. in Evanston. Please note: SPACE is co-presenting the event, but the concert is NOT located at the venue.

 

What are my parking and public transportation options? 
Please click here for directions to Canal Shores and select your mode of transportation for detailed directions.

  • If traveling by El, Canal shores is located right off the Central Purple Line stop
  • If traveling by Metra, Canal Shores is six blocks east of the Central Street station
  • More details regarding parking will be posted here closer to the event. Please respect our neighbors and pay attention to all posted street parking signs.  
  • If taking a Lyft or Uber, there will be a designated rideshare drop-off area. 
  • If biking, plenty of racks will be available at entrance.

 

When do the gates open? When does the band start? Gates open at 6pm. Music will begin at 7:30pm. Please check back closer to the event for more detailed schedules and start times.

 

What is the weather policy? These events are rain or shine. Please plan accordingly. Refunds will not be offered in the event of rain, unless the event is canceled due to extremely severe weather and not rescheduled. In the event of severe weather please check this site and @evanstonspace for the most up-to-date information.

 

Do you accept credit cards? This event is cash only. There will be an ATM accessible inside the gates.

 

Is there an age restriction on this show? Children are welcome at this event, and music fans under the age of 4 years old are welcome for free. Children between the ages of 4-14 years old will require a half-priced children’s ticket which will be available for purchase at the gate.  Children 15 and over will require a full-priced adult ticket. Patrons over the age of 21 must present a valid ID to purchase alcohol. 

 

Is seating available? All tickets for this event are general admission on the first hole of the golf course. A VIP section directly in front of the stage is available for purchase. Guests are welcome to bring a personal lawn chair. To ensure clear sightlines for all our guests, only low “beach style” lawn chairs with a seat no higher than 9” off the ground are permitted.

If you require ADA accessible seating, please call us ahead of time or send us an email at info@evanstonspace.com. We require at least 48 hours notice to properly accommodate you.

 

What food and drinks will be available? Check back closer to the event for a full announcement about food trucks and drink specials.

 

Is there re-entry? There is no re-entry.

 

Can I bring a bag into the event? Yes, purses and small backpacks are allowed but subject to search. Please see below for a list of permitted and prohibited items. 

 

Am I able to transfer my tickets? SPACE allows ticket transfers under very special circumstances only. Please call us to arrange a ticket transfer. You will need your first and last name, order number and the name of the individual to whom you’re transferring the tickets. Note: Ticket transfers must be made at least 48 hours before showtime. Transfers are NOT available for sold out shows.

 

Can I get a refund? All tickets are non-refundable. Please note: no refunds will be made in the case of inclement weather. 

 

I have extra tickets. What do I do? SPACE does not get involved in the resale of tickets. If you’re looking to give away extra tickets, please try posting in the Facebook event page.

 

I lost my hard-copy tickets. What do I do?  As long as you provided your first and last name during the checkout process, we will be able to look you up in our system electronically on the evening of the show. Please bring a valid ID, as it must match the name on the tickets. 

 

What’s your photo and video policy? Photography is allowed during performances, but flash is not. We also request that our patrons respect the experience of those around them and refrain from blocking anyone’s view or recording for extended periods of time.

 

Will the golf course be open during the day on July 27 & 28? The course will be open July 27 and 28 for 16-hole rounds. We encourage patrons to play before the show. Visit the Canal Shores website for more information.

 

Will American Legion Evanston Post 42 be open on July 27 & July 28? Yes, the Legion Hall will be open to ticket holders throughout the show and well until after performances ends. Please note: beverages purchased inside the Legion Hall must be consumed inside of the venue. 

 

Items PERMITTED
Factory sealed water
Backpacks and purses (subject to search)
Picnic blankets
Low “beach style” lawn chairs with a seat no higher than 9” off the ground
Outside food

 

Items NOT PERMITTED
Outside alcohol and beverages
Umbrellas more than six feet in diameter
Pets (service animals permitted)
Chairs with a seat higher than 9” off the ground
Coolers
Weapons
Drugs
Fireworks
Professional photo, video, or audio recording equipment
 

Have a question not answered above? Click here to contact us.

 
 

BIG EVANSTON BLOCK PARTY FAQ

 
 

PLEASE CHECK BACK