CANAL SHORES FAQ
We consider it a great privilege to be welcomed into this community to present concerts at Canal Shores Golf Course as they celebrate 100 years. We work all year to ensure that the events are planned with care and concern for both the guests attending and the neighbors in the area surrounding Canal Shores. Please ensure that we are able to continue presenting concerts like this in the future and be as respectful as possible as you enter and exit these events.
How do I buy tickets? You may purchase tickets online at evanstonspace.com. No-fee tickets can be purchased in-person at the SPACE box office. Our box office is open any evening we have a show from 5-9pm.
Please note: tickets will NOT be for sale at Canal Shores Golf Course
Where is the concert? The event will take place on the first and second holes at Canal Shores Golf Course, located at 1030 Central Street in Evanston, IL. Please check back soon for a detailed event map.
What are my parking and public transportation options?
Please click here for directions to Canal Shores and select your mode of transportation for detailed directions.
If you purchased parking with your ticket, please see below for additional information. If you did not purchase parking, there is additional street parking in the area around the event, but please be respectful to all neighbors and observe all City of Evanston parking signs. We strongly recommend walking, biking, or taking a ride share to reach the event.
If traveling via public transportation, the Central Line Purple stop is located at the entrance to this event.
If taking an Uber or Lyft, there will be a designated rideshare drop-off area. Please check back soon for details on drop-off location.
If biking, plenty of racks will be available at entrance.
I purchased a parking pass with my ticket. Where is the garage located? The garage is located at 1000 Central Street, across from the Evanston Hospital. There will be “Event Parking” signs on the street. All spots in the lot are first-come, first-served. You can park there starting 30 minutes before gates open. Please bring your Eventbrite receipt (electronically or printed). Please note: SPACE/Canal Shores is not liable for any damage incurred in the lot. Thanks to our friends at NorthShore University Health System for making this garage available to our concertgoers!
What do VIP tickets include? There are a limited number of VIP tickets sold for each of the concerts at Canal Shores. These tickets will allow you access to a gated area directly in front of the stage with some of the best views of the stage. Please note these tickets do not include seats and you are still encouraged to bring a comfortable blanket or chairs to sit on.
When do the gates open? When does the band start? Gates open at 5pm for all events. Music starts at 7pm. All shows will end before 10pm.
Will the Legion Hall be open? Yes, the The American Legion Evanston Post 42 will be open to all ticket purchasers and will remain open after the show (capacity limited). If you’ve never visited, we highly recommend stopping by during your time at Canal Shores. We will be announcing official aftershows in the coming weeks. Alcohol purchased inside of the Legion cannot be brought outside.
What is the weather policy? These events are rain or shine. Please plan accordingly. Refunds will not be offered in the event of rain, unless the event is canceled due to extremely dangerous weather and not rescheduled. In the event of severe weather please check this site and @evanstonspace for the most up-to-date information.
Do you accept credit cards? This event will accept both credit cards and cash this year.
Is there an age restriction on this show? This event is 18+, however, guests under the age of 18 are welcome as long as accompanied by a parent. Children are also welcome at this event, and music fans under the age of 4 years old are welcome for free. Children between the ages of 4-15 years old will require a half-priced children’s ticket which will be available for purchase at the gate. Children 15 and over will require a full-priced adult ticket. All guests will need to produce valid ID to receive a wristband for purchasing alcohol.
Is seating available? The concerts will take place on the first hole of the course, and picnic blankets, folding chairs and camping chairs of all heights are permitted. We understand a mix of seating of different heights and blankets may mean some obstructions and we would encourage you to find a spot on the expansive lawn that has a view that’s to your liking. These events are ADA accessible. Please reach out to email@example.com for additional information.
What drinks will be available? A selection of Goose Island beers, cocktails, wine, and non-alcoholic beverages will be available for purchase. Please check back soon for a detailed menu.
What food will be on-site? There will be plenty of food options on-site (please check back for detailed menus), but guests are also welcome to bring their own picnic baskets and coolers with food.
Is there re-entry? There is no re-entry.
Can I bring a bag into the event? Yes, purses, small backpacks, picnic baskets and coolers are allowed but subject to search. Please see below for a list of permitted and prohibited items.
Am I able to transfer my tickets? SPACE allows ticket transfers under very special circumstances only. Please call us to arrange a ticket transfer. You will need your first and last name, order number and the name of the individual to whom you’re transferring the tickets. Note: Ticket transfers must be made at least 48 hours before showtime. Transfers are NOT available for sold out shows.
Can I get a refund? All tickets are non-refundable. Please note: no refunds will be made in the case of inclement weather unless the event is canceled.
The event is sold out. Will you release more tickets? Do you keep a waitlist? We do not keep a waitlist, however, SPACE occasionally releases more tickets at the gate depending on a variety of factors. We strongly discourage purchasing resale tickets through any source other than the SPACE website and our official ticketing provider, Eventbrite. Please be aware of fake accounts within Facebook events promising tickets, and never send money electronically to someone you do not know.
I lost my hard-copy tickets. What do I do? As long as you provided your first and last name during the checkout process, we will be able to look you up in our system electronically on the evening of the show. Please bring a valid ID, as it must match the name on the tickets.
What’s your photo and video policy? Photography is allowed during performances, but flash is not. We also request that our patrons respect the experience of those around them and refrain from blocking anyone’s view or recording for extended periods of time.
Factory sealed water
Backpacks, purses, picnic baskets and coolers (subject to search)
Outside food and picnics
Folding chairs, lawn chairs and blankets (please be respectful of your neighbors and keep your area appropriately-sized for the number of guests in your group)
Rain coats & ponchos
Items NOT PERMITTED
Outside alcoholic beverages
Pets (service animals permitted)
Professional photo, video, or audio recording equipment
*Please note that SPACE does not assume responsibility for any personal belongings lost or damaged at these events. A lost and found will be set-up for any found items after the final day of concerts on August 11.
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